Privacy Policy
At Escape Wheel Boutique, we treat collector privacy and discretionary correspondence with the same exacting standards as the timepieces we curate.
Zero Data Monetization
We never sell, rent, or trade your personal details or collector history to third-party data brokers or marketing networks.
Direct Maker Sharing
Fulfillment data is shared exclusively with the originating watch atelier solely for delivery and factory warranty records.
Encrypted Standards
All correspondence, allocation records, and transactions operate under strict modern SSL/TLS encryption protocols.
1. Information We Collect
When you visit Escape Wheel Boutique, register for a private allocation, join an upcoming release waitlist, or correspond with our team, we may collect:
- Identity Information: Full name and collector reference details provided during inquiries or orders.
- Contact Records: Email address, delivery addresses, and records of our direct correspondence.
- Order & Allocation History: Details of acquired timepieces, edition allocations, and preferences for upcoming commissions.
- Technical Information: Standard anonymized logs including browser type, operating system, and IP address collected via Shopify to maintain platform security.
2. How We Utilize Collector Information
Your information is utilized solely to facilitate genuine collector transactions and communication, including:
- Facilitating strictly numbered allocations and order fulfillment.
- Issuing allocation confirmations, certificates of provenance, and release notifications.
- Responding directly to inquiries submitted through our concierge or contact portal.
- Maintaining registry accuracy for future collaborative releases you have explicitly opted into.
3. Fulfillment & Brand Partners
Escape Wheel partners directly with independent horological studios and watchmakers globally. When an allocation is secured, necessary fulfillment details are communicated directly to the respective brand or atelier to enable insured dispatch and initiate your official factory warranty coverage.
We do not grant brand partners permission to use your personal information for unrelated promotional marketing outside the scope of your acquired edition.
4. Data Security & Retention
We maintain industry-standard physical, electronic, and procedural safeguards to protect your personal information. Payment transactions are processed securely through certified gateway infrastructure and are never stored in plain text on our systems. Records are retained only for as long as required to maintain accurate edition provenance, warranty tracking, and legal compliance.
5. Collector Rights & Concierge Contact
You retain the right to review, update, or request the deletion of your contact records or remove yourself from future release waitlists at any time.
Contact our team for data access or registry requests
